The unfriendly skies
According to this story, you’d better bow and scrape if you don’t want to get screwed by an airline ticket agent and sent to Siberia while your luggage heads to a lost-and-found auction. Some of us thought just buying a ticket entitled you to decent service. Guess not.
October 1st, 2007 at 2:01 pm
The airline ticket agents are not the only ones that can cause a trip to be turned in a nightmare experience, front desk clerks can do it also.
When I worked at the Sands Casino/Hotel in Atlantic City back in the 80’s as a front desk clerk I would assign rooms that I knew were next to air conditioning ducts or near the top of the parking garage to customers who were pains in the ass. I never got in trouble for this because my supervisor on swing shift knew that the other clerks and I did this. Our excuse was that the computer system assigned the room and we just went with the room selection.
Of course we could have selected another room manually but for people that were rude or overly demanding we would select a room on the fifth floor with a view of a retaining wall at the top of the valet parking garage.
If a customer ticked off a valet parker his/her car would end up on the top floor of the garage. With the lights around the building attracting sea gulls the person’s car would get hit with bird droppings.
This shows that it’s never a good idea to tick off a person assisting you because they have ways of getting even.
Paul